Pillar 3: Governing agents

What is an agent register?

Definition

An agent register is a single overview of all AI agents in an organisation: what they do, who owns them, where they run, at which autonomy level and with which risk. An agent that is not in the register does not run.

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AgentDepartmentRuns onOwnerAutonomyRiskStatus
Sort customer questionsCustomer serviceCopilot StudioService team leadLevel 3LimitedPilot
Diagnose outagesOperationsOwn cloudHead of operationsLevel 2LimitedDesign
Match invoicesFinanceCopilot StudioHead of accounts payableLevel 2MinimalShadow
Prepare quotesSalesSalesforceSales managerLevel 2MinimalPilot
Check permit filesProjectsOwn cloudProject leadLevel 1MinimalDesign
  • Know what runs where
  • Clear ownership
  • Ready for audit
  • Avoid duplicate work
An example agent register with five generic agents.

Explanation

The register is the first thing an auditor, a regulator or a new CISO opens. It is also the natural place to attach obligations from the EU AI Act, NIS2 and DORA.

Every line in the register links to that agent's agent passport. The register gives the overview, the passport the details.

You can start small, with a shared list in Teams or SharePoint. In Agent 365, Microsoft offers an agent register for agents in its own environment. Because most organisations run agents on several platforms, you still need a register that looks across platforms.

The Dutch government already has an algorithm register. An agent register builds on the same idea, with extra attention to what agents are allowed to do on their own.

FAQ

Frequently asked questions

Start with a shared list. As the number of agents grows, a tool that links the register to the agents' configuration and logging becomes a good fit.

Read on

Remy covers this in the keynote The Agentic Enterprise

By Remy Gieling, co-founder of ai.nl and The Automation Group. Last updated:

Remy Gieling
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