Pillar 3: Governing agents

What is an agent passport?

Definition

An agent passport is the identity document of a single AI agent: who owns it, what it does, which model it uses, what it is allowed to do, at which autonomy level it works and how it has been tested. Without a passport, an agent does not go into production.

Agent passport
Outage reports agent
ID
ENR-OPS-001
Status
Pilot
Level
3
FieldExample: outage reports agent at an energy company
OwnerHead of customer service
PurposeDiagnose failed charging sessions and resolve or escalate them
TriggerNew report via phone, app or WhatsApp
Models and provenanceSprinter for intake, workhorse for diagnosis; version pinned, provenance recorded
HostingOwn cloud environment in the EU
Systems and permissionsCharging platform read, ticket system create and update
Data sourcesSession logs, telemetry, contract terms, knowledge base
Human in the loopCredit notes above the threshold and every escalation
Autonomy levelLevel 3: acts, a person approves
EU AI Act risk classLimited risk, assessed by Legal
EvaluationsGolden set of real reports, prompt injection tests
Last reviewAt go-live, then every quarter
An example agent passport with every field filled in.

Explanation

The passport is stored next to the agent's configuration and reviewed every quarter. Anyone who wants to extend an agent updates the passport first.

For open-weight models we add provenance fields: which lab, which version, which licence and where the model runs. A model's origin has become a security question.

Software vendors are now building their own variants: ServiceNow announced AI Passport and Workday has an Agent Passport. The passport as we describe it works on any platform, including when agents run on several platforms.

FAQ

Frequently asked questions

The agent's owner, together with the person who builds it. IT, security and Legal sign off before the agent goes live.

Read on

Remy covers this in the keynote The Agentic Enterprise

By Remy Gieling, co-founder of ai.nl and The Automation Group. Last updated:

Remy Gieling
No-obligation quote

Schedule an intro call or request a quote

Tell us briefly about your event. Remy's team (PA Vivian Goudkuil) replies on his behalf as quickly as possible, usually within 1 hour on workdays, with a tailored proposal, availability and rate.

  • Team replies within 1 hour (workdays)
  • Tailored proposal for your event
  • Fully non-binding
  • Short intake call possible

Remy's speaking schedule is fully booked; his team (PA Vivian Goudkuil) replies on his behalf as quickly as possible, usually within 1 hour on workdays, otherwise next workday before 10:00.